Trust is vital to both parties and establishing and maintaining the client investor-advisor relationship, according to a research report from State Street Global Advisors and @ Wharton, which is affiliated with the Wharton Business School at the University of Pennsylvania.
There are three main components, the researchers found:
1) Trust in technical knowledge
2) Trust in moral fiber
3) Trust in council
For more analysis on this important research, look out for part one of our three part series on Building Successful Client Relationships coming this Thursday.